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questions

01 Orders & delivery

How long does delivery take?

Standard delivery is 2–4 working days by courier, anywhere in Bangladesh. Delivery costs ৳ 70 inside Dhaka and ৳ 120 outside, worked out automatically from the address you enter — and it is free on the two 6-bottle combo packs. Once the courier collects your parcel we text you a tracking link.

Do you deliver outside Dhaka?

Yes — everywhere in Bangladesh. Inside Dhaka delivery is ৳ 70; anywhere else it is ৳ 120. You do not have to choose: the charge follows the city you pick at checkout.

Can I pay cash on delivery?

Yes, and it is how most orders are paid. Nothing is charged when you place the order — you pay the courier in cash when it arrives, the order total plus the delivery charge.

Can I change my address after ordering?

Message us on WhatsApp as soon as you can. If the courier has not collected the parcel yet we can change it. After collection it has to be redirected through the courier, which is slower and not always possible.

02 The oils

What’s the difference between the sizes?

Only the amount. It is the same undiluted oil in all three: 3.5 ml is ৳ 280, 6 ml is ৳ 480 and 10 ml is ৳ 790. Take 3.5 ml to try something, 6 ml if you already know you like it, 10 ml for the best value per millilitre.

How is oil different from a normal perfume?

There is no alcohol in it. A sprayed eau de parfum is mostly alcohol, which carries the scent out into the room and then flashes off. This is extrait-strength oil, applied to pulse points rather than sprayed — it sits closer to the skin, lasts noticeably longer, and has none of the alcohol sting on application.

How long does one bottle last?

That depends entirely on how much you use and how often. Oil goes further than a spray because you are applying a few dabs rather than several sprays — most people find a 6 ml lasts a good while at daily use. If you are unsure, start with the 3.5 ml.

Are the oils safe on skin?

They are made for external use on skin. As with any fragrance, patch-test on your inner arm first if you have sensitive skin, keep them away from your eyes, and store them out of direct sunlight. Stop using it if you notice any irritation.

03 Returns & refunds

Can I return an oil I don’t like?

Yes — you have 30 days from delivery, as long as the bottle is at least three-quarters full and has not been decanted. Message us on WhatsApp and we will arrange a courier pickup. We refund the item; the delivery charge is not refundable on a change-of-mind return.

What if it arrives damaged or it’s the wrong one?

Send us a photo on WhatsApp within 48 hours. We replace it free and cover the courier both ways — you do not need to send the original back before we ship the replacement.

How long do refunds take?

Allow 3–7 working days from when we receive and check the return. Cash-on-delivery orders are refunded by bKash or cash transfer.

04 Account

Do I need an account to order?

No. You can order as a guest — just your name, phone and address. There is nothing to sign up for and no password to remember.

Can I track an order without an account?

Yes. Go to Track order and enter your order number and the phone number you used. We also text you a tracking link as soon as the courier collects.

This is an inspired perfume oil collection and can not be 100% accurate, this is meant to give you the vibe of the original perfume.